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Dear All,
Government of India has an online Grievance forum at http://www.pgportal.gov.in
Can you imagine this is happening in INDIA ?
The govt. wants people to use this tool to highlight the problems they
faced while dealing with Government officials or departments like
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1) Railways
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2) Posts
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3) Telecom (incl.
Bharat
Sanchar Nigam Limited (BSNL) & Mahanagar Telephone
Nigam Limited (MTNL)
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4) Urban
Development (Delhi Development Authority (DDA), Land & Development Office (L&DO), Central Public Works Department (CPWD),
etc)
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5) Petroleum &
Natural Gas
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6) Civil
Aviation (Air India, Airports
Authority of India, etc)
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7) Shipping, Road Transport & Highways
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8) Tourism
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9) Public
Sector Banks
Allahabad Bank Andhra
Bank, Bank
of Baroda Bank
of India Bank
of Maharashtra Canara Bank Central Bank of India Corporation Bank Dena Bank Indian
Bank Indian Overseas Bank Industrial
Development Bank of India Ltd National
Bank for Agriculture and Rural Development Oriental Bank of Commerce Punjab
& Sind Bank Punjab
National Bank Small
Industries Development Bank of India State Bank of Bikaner & Jaipur State
Bank of Hyderabad State Bank of India State
Bank of Indore State
Bank of Mysore State Bank of Patiala State
Bank of Travancore Syndicate Bank UCO
Bank Union
Bank of India United Bank of India Vijaya Bank
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10) Public Sector Insurance Companies
GIC
of India Life
Insurance Corporation of India National
Insurance Company Ltd. The New India Assurance
Company Ltd. The
Oriental Insurance Company Ltd. United
India Insurance Company Ltd.
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11) National Saving Scheme of Ministry of Finance
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12) Employees' Provident Fund Organization
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13) Regional Passport Authorities
Regional
Passport Office, Ahemadabad Regional
Passport Office, Amritsar Regional
Passport Office, Bangalore Regional
Passport Office, Bareilly Regional
Passport Office, Bhopal Regional
Passport Office, Bhubaneswar Regional
Passport Office, Chandigarh Regional
Passport Office, Chennai Regional
Passport Office, Cochin Regional
Passport Office, Coimbatore Regional
Passport Office, Dehradun Regional
Passport Office, Delhi Regional
Passport Office, Ghaziabad Regional
Passport Office, Goa Regional
Passport Office, Guwahati Regional
Passport Office, Hyderabad Regional
Passport Office, Jaipur Regional
Passport Office, Jalandhar Regional
Passport Office, Jammu Regional
Passport Office, Kolkata Regional
Passport Office, Kozhikode Regional
Passport Office, Lucknow Regional
Passport Office, Madurai Regional
Passport Office, Malappuram Regional
Passport Office, Mumbai Regional
Passport Office, Nagpur Regional
Passport Office, Patna Regional
Passport Office, Pune Regional
Passport Office, Raipur Regional
Passport Office, Ranchi Regional
Passport Office, Shimla Regional
Passport Office, Srinagar Regional
Passport Office, Surat Regional
Passport Office, Thane Regional
Passport Office, Trichy Regional
Passport Office, Trivandrum Regional Passport
Office, Visakhapatnam
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14) Central Government Health Scheme
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15) Central Board of Secondary Education
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16) Kendriya Vidyalaya Sangathan
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17) National Institute of Open Schooling
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18) Navodaya
Vidyalaya Samiti
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19) Central Universities
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20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation
under Ministry of Labour
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Many of us say that these things don't work in India .
Couple of months
back, the Faridabad Municipal Corporation laid new roads in his area and
the residents were very happy about it. But 2 weeks later, BSNL dug up
the newly laid roads to install new cables which annoyed all the
residents. A resident used the above listed grievance forum to highlight
his concern. To his surprise, BSNL and Municipal Corporation of Faridabad
were served a show cause notice and the guy received a copy of the notice
in one week. Government has asked the MC and BSNL about the goof up as
it's clear that both the government departments were not in sync at all.
So use this grievance forum and educate others who don't know about this
facility.
This way we can at least raise our concerns instead of just talking about
the 'System' in India .
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